The Suttons Medical Group - News

  • 26 Jan 2021

    Press Release - South Lincolnshire COVID-29 Vaccination programme

    Press Release - South Lincolnshire COVID-19 Vaccination programme  Over the last couple of weeks all our practices have been extremely busy, not only continuing to offer our regular service, but working together at Springfields offering as ...

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  • 20 Jan 2021

    LATEST COVID VACCINATION BOOKING ADVICE AND PLEA NOT TO TELEPHONE THE PRACTICE

    We have become aware that a very large number of our patients are now receiving letters from NHS England advising them that they are able to book COVID vaccination appointments at a number of large vaccination super sites in either Norwich, Bedford ...

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  • 16 Jan 2021

    URGENT COVID 19 VACCINATION UPDATE

    URGENT: COVID 19 Vaccination Update. It has come to the attention of Suttons Medical Group that letters have been sent out to a number of our practice patients from an alternative source asking our patients to ring and book COVID 19 vaccination appointments in Norwich, Bedford and Boston etc. These letters have not been sent from our practice. Because of the short timescale given to the practice being notified of the delivery of our supply of vaccines the practice will not be writing to our patients but is telephoning them to make appointments for them, and giving them the relevant information they need during the call. Our practice is providing our vaccination services from Springfields Events Centre in Spalding along with all other South Holland practices. This has been advertised on our social media pages, on our practice website, and has also been advertised by the local media. Our practice was advised by NHS England not to advise our patients of when and where our supply of vaccines would administered until Friday 15th January at the earliest. We as a practice felt that this was much too late to advise our patients and chose to ignore the embargo regarding the press release and we began to advertise the starting of our vaccination program via social media as soon as we had confirmation of a delivery date for the vaccines. We are very sorry therefore that another source has sent letters to our practice patients which has now caused a great deal of confusion amongst our patient population. If patients would like to have their vaccinations done locally at our designated vaccination site in Spalding then please do not feel pressured to book an appointment elsewhere. For all other patients who have not received a letter from this alternative source please do not call the practice but please wait until we call/contact you (from our practice) as and when it is your turn to be vaccinated as per the priority groups. Many thanks for your patience and understanding in the meantime. Kind regards, Suttons Medical Group

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  • 15 Jan 2021

    COVID 19 Vaccination Program

    We have received notification that a delivery of COVID vaccines is scheduled to arrive at a designated 'hub' for administration by South Holland GP Practices sometime on Friday 15th January.😊 We and other South Holland GP practices will therefore be contacting those patients who are deemed as high priority for the roll out of the vaccine within the next few days in order for us to hopefully begin vaccination of our most vulnerable patient population from Saturday 16th January. Please do not call or contact the practice in the meantime.📌 The practice will contact our highest priority patients to book an appropriate appointment. There are limited supplies of the vaccine at the present time, and roll out to our total patient population is going to take a considerable length of time. Please be assured that patients will be contacted by the practice as and when appropriate, and as per their priority grouping.✨ Vaccines will only be offered to our patients on a strict priority basis. Please do not contact the practice to enquire in the meantime, we urge you to wait until you are contacted so that our telephone lines can be kept as free as possible for other high priority services.⛔ Thank you for your patience and understanding in the meantime. We are looking forward to being able to welcome our patients for the vaccination as soon as we are able. In the meantime we would ask that you follow the current Government guidelines and help us all to stay as safe as possible. 🖐️ 😷 🗣️ With kind regards, Suttons Medical Group.

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  • 15 Jan 2021

    South Lincolnshire COVID 19 Vaccination Program

    South Lincolnshire COVID 19 Vaccination Program

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  • 6 May 2020

    Access to NHS Dentistry

    Access to NHS Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care. However, if you need urgent dental care, help is at hand: CALL your dental practice: They will give you advice over the telephone and make arrangements for you if you need to be seen. If you don’t have a dentist, find your nearest dentist and CALL them. You can search for your nearest dentist at: https://www.nhs.uk/service-search/find-a-dentist You can also contact NHS 111: You can ask for a translator if you need one. NHS 111 is available 24 hours a day, 7 days a week If you’re deaf, you can: • use the NHS 111 British Sign Language service: interpreternow.co.uk/nhs111 or • call 18001 111 on a textphone Do not worry if you have COVID-19 symptoms, appropriate arrangements can be made to see you if you need urgent dental care.

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  • 13 Mar 2020

    URGENT UPDATE RE SUSPENSION OF FACE TO FACE APPOINTMENTS & INTRODUCTION OF TELEPHONE TRIAGE SYSTEM

    URGENT UPDATE Due to newly issued guidance, we regret to inform our patients that we are stopping all face to face routine appointments with immediate effect. If you have an appointment booked please do not attend the surgery. One of our team will call you instead. Please do not queue up outside the surgery, you will not be seen. All appointments will now be offered as telephone appointments. If you need to be seen the doctor or nurse will ask you to come to the practice. If you wish to book an appointment please contact the surgery on the normal telephone number and select option 1. If you wish to collect your medication please contact the surgery on the normal telephone number and select option 2.

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  • 12 Mar 2020

    Coronavirus (COVID-19) Important Patient Information

    Important information about the Coronavirus (COVID-19) NHS England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The latest information on symptoms of coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/ NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Use this service if: • you think you might have coronavirus; • in the last 14 days you've been to a country or area with a high risk of coronavirus; • you've been in close contact with someone with coronavirus. Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone. 2 | New resources and copy for practice websites and other communication channels Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual. Everyone is being reminded to follow Public Health England advice to: • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available. • Avoid touching your eyes, nose and mouth with unwashed hands. • Avoid close contact with people who are unwell.

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